Frequently Asked
Questions
Post Pulse is a unified communication automation platform that combines WhatsApp Business API, Telegram
Bot, and SMS messaging into one powerful dashboard. Unlike single-channel tools, Post Pulse allows you to
build automated flows, send bulk messages, manage customer support, and analyze performance across all
three channels in real time.
Not at all. Post Pulse is built for business owners, marketers, and support teams no coding required. Our
drag-and-drop bot builder, pre-built templates, and intuitive dashboard make automation accessible for
everyone.
WhatsApp broadcast limits are defined by Meta based on your phone number’s quality rating and messaging
tier. Post Pulse helps you monitor your current tier, maintain a healthy sender score, and apply for upgrades
when eligible ensuring your broadcast capacity grows with your business.
. With Post Pulse, you can run bulk campaigns across:
- Telegram: Send messages to individual users or broadcast via channels and groups.
- SMS: Run promotional or transactional campaigns via approved providers.
Broadcast scheduling, segment targeting, and campaign analytics are available across all channels.
Each plan comes with a conversation limit (e.g., 1,000 or 5,000/month). If you exceed this quota, you can either:
- Upgrade your plan
- Purchase additional conversations at affordable rates
- Auto-scale as needed, with billing reflected in the next cycle
Yes. Post Pulse supports native integrations with:
- Google Sheets for dynamic imports/exports
- CRMs like Zoho, HubSpot, Salesforce
- E-commerce platforms like Shopify & WooCommerce
- SMS Gateways like Twilio & MSG91
We also offer API access and webhook support on Enterprise plans.
Absolutely. We use industry-standard encryption, secure cloud hosting, and strict access control. All financial
transactions are processed through trusted third-party gateways, and your messaging data stays private we
never sell or share it with third parties.
Each plan includes a set number of users:
- Starter: 1 user
- Pro: Up to 5 users
- Enterprise: 10 users included
You can add more users to any plan at AED 65/user/month.
Yes. You can manage your subscription directly from your billing dashboard. Upgrades are applied instantly,
while downgrades and cancellations take effect from the next billing cycle. We also offer a 7-day money-back
guarantee on first-time purchases of Starter and Pro plans.
AI-powered replies (via ChatGPT integration) are offered as an optional add-on. You can enable Smart
Replies, auto-tagging, and intelligent lead scoring with our AI module available at a flat monthly cost across
plans.
